Shipping policy

Shipping & Processing

  • Processing Time: All orders are processed within 2–5 business days before shipment.

  • Shipping Rates & Delivery: Shipping charges for your order will be calculated and displayed at checkout. Standard domestic shipping typically takes 3–7 business days after processing.

  • To deliver your pieces as quickly as possible, orders containing items from different production hubs (such as multi-brand or multi-item orders) may ship separately with individual tracking numbers.

  • Order Tracking: Once your order ships, you will receive an email confirmation containing your tracking number.

  • Inquiries: For questions regarding your order status, please contact us at saphiremediagroup@gmail.com.